orders

pre-fab-pets is currently accepting orders through our website with payments

made through google checkout.

because most orders are fabricated from the time it is placed, orders may take a

bit longer to process than most online retailers.

upon placing your order you will be given a time estimate for completion.

please allow 2-3 weeks for items that are not in stock.

for questions about shipping please contact:

order@pre-fab-pets.com

619.241.5631

return policy

for cancellation of orders that have already shipped, buyers will be

responsible for returning the product in its original packaging and

condition and will be responsible for all shipping charges incurred.

Generally, since all orders are built for each individual customer at

the time the order is placed, we do not accept returns.

please specify all questions regarding size and application ahead of time

so that we may assist you in getting the proper size and usage

out of your product.

returns due to damage during shipping must be reported to the

shipper immediately upon receipt for proper credit.

please contact: order@pre-fab-pets.com for additional instructions.